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Chapter 2 (Working in Teams)

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Chapter 1: Differences Between Language and Communication

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Chapter 1: Process of Communication

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Chapter 1: Communication - Meaning and Characteristics

MEANING OF COMMUNICATION Ø The word ‘Communication’ has been derived from the Latin word- ‘ communis ’ means    ‘common’. Ø Hence communication is having common experiences with other people. Ø Communication means transfer of ideas, opinions, feelings, facts etc , from one person to     another or it can also be defined as the process through which two or more persons     come to exchange ideas and understanding among themselves. CHARACTERISTICS OF COMMUNICATION 1 . It involves at least two persons. 2. In Communication messages is the must. 3 . Communication is written, oral or gesture. 4. Communication is a two way process. 5. Its primary purpose is to motivate a response. 6. Communication is formal or informal. 7. Communication flows up and down and also from side to side. 8. Communication is an integral part of the process of exchange.

Chapter 1 : Language - Meaning, Characteristics and Functions

MEANING OF LANGUAGE Language  is described as a tool which helps in the transmission of feelings and thoughts, from one person to another. It is the means of expression of what a person feels or thinks, through arbitrarily produced symbols or sounds, such as words (spoken or written), signs, sounds, gesture, posture, etc., that convey a certain meaning. CHARACTERISTICS OF LANGUAGE 1. Language is Arbitrary : Language is arbitrary in the sense that there is no inherent relation    between the words of a language and their meanings or the ideas conveyed by them. 2. Language is Social : Language is a set of conventional communicative signals used by humans for    communication in a community . 3. Language is Symbolic : Language consists of various sound symbols that are employed to denote    meaning . 4. Language is Systematic : Although language is symbolic, yet its symbols are arranged in a particular    system . 5. Language is Non-instinctive, Conventional : Lang

Managing Groups:

a.               Form a group of 4 (optional 5 members per group if the total takers is odd number) b.             Develop group structure (latest by W2): i.               Name & Logo ii.             Organization Chart iii.            Jobs & Responsibilities of each (Assisting post is not permitted, this is to avoid redundancy of tasks.) iv.            Team Agreement (A one page binding contract; it breaks down the rules and regulations of the group, each group are to develop the TA in W2 and should be presented in proposal presentation slot in W3. Each member of the group must counter sign the TA) c.                We all need learn to work with group and committees of people and we will find there will be a diversity of opinion and enthusiasm. We need to feel our contributions are valued, and equally we need to see that each member is marking a fair contribution. One of the most frustrating problems in a professional working group is the failure of member to ca